Public Health Activity Guidance

Audience: Managers and their workers engaged in public well being clinic settings and subject outreach actions in state and native well being departments.

Purpose: To present steering for the administration of public well being staff engaged in public well being actions that require face-to-face interplay with shoppers in clinic and subject settings. These actions would come with prevention and management packages for TB, STDs, HIV, and different infectious illness actions that might require outbreak or contact investigation, house visits, or accomplice companies, and non-infectious disease-specific packages, e.g., syringe companies packages, or occupational well being actions.


The Coronavirus Disease 2019 (COVID-19) world pandemic has compelled public well being to reassess its method to offering care whereas maintaining workers and sufferers protected. Mitigation methods, similar to social distancing and sheltering in place, have impacted scientific care and subject companies throughout the nation. As a consequence, many jurisdictions have restricted face-to-face interactions to solely probably the most important.

It is vital to guard healthcare and public well being staff from COVID-19 whereas sustaining their capability to ship crucial public well being companies. State, native, tribal, and territorial public well being packages want flexibility to reassign duties and shift priorities to fulfill these competing wants. This doc gives steering for safeguarding public well being staff engaged in public well being actions that require face-to-face interplay with shoppers in clinic and subject settings. The steering has the next aims:

  • minimizing threat of publicity, sickness, and unfold of illness amongst workers conducting public well being emergency response operations and important public well being capabilities;
  • minimizing threat of publicity, sickness, and unfold of illness amongst members of the general public at public well being amenities; and
  • preserving important capabilities and mission capabilities of state, territorial, native, and tribal well being departments.


Activities that ought to obtain highest precedence will differ with the extent of neighborhood COVID-19 transmission, traits of the precedence populations to be served, native capability to implement efficient prevention and management actions, and availability of efficient interventions. Points to think about embody:

  • The US Centers for Disease Control and Prevention (CDC) updates steering as wanted and as further data turns into accessible. Please examine the CDC COVID-19 website periodically for up to date steering.
  • Activation of federal emergency plans might present further authorities and coordination wanted for interventions to be applied. State and native legal guidelines and declarations might affect how assets could be appropriated and allotted and workers reassigned. Section 319(e) of the Public Health Service (PHS) Act authorizes states and tribes to request the non permanent reassignment of state, territorial, native, or tribal public well being division or company personnel funded below federal packages as licensed by the PHS Act when the Secretary of the Department of Health and Human Services (HHS) has declared a public well being emergency. For extra particulars: icon
  • When growing prioritization plans, well being departments ought to determine methods to make sure the protection and social well-being of workers, together with entrance line workers, and workers at elevated threat for extreme sickness.
  • Activities might differ throughout settings (scientific vs nonclinical) and by kind of workers (workplace workers, physicians, nurses, illness intervention specialists (DIS), and many others.) based mostly on recognized crucial wants/companies established by the well being division and native authorities.
  • Depending on the extent of neighborhood unfold, public well being departments might must implement prioritization and preservation methods for public well being capabilities for figuring out instances and conducting contact tracing. For HIV, TB, STD, and Viral Hepatitis prevention and management packages, really helpful prioritization methods based mostly on degree of neighborhood unfold are offered as an Appendix to this doc.

Phased Approaches and Strategies for Face-to-Face Activities

Consistent with CDC’s steering for implementation of prevention methods for communities with native COVID-19 transmission (see community mitigation strategypdf icon), this tailored desk lays out two units of methods that public well being departments ought to use based mostly on the present degree of COVID-19 neighborhood transmission.

*Assuming there may be sufficient availability of high quality diagnostic data. In the absence of such data, different sources of judgement must be sought, similar to native public well being officers, hospital steering, or native well being care suppliers.

Consideration of Worker Risk Level

Workers’ threat of occupational publicity might differ based mostly on the character of their work. Public well being packages ought to assess potential threat for publicity to the virus that causes COVID-19, particularly for these workers whose job capabilities require working with shoppers in shut proximity and in places the place there may be recognized neighborhood transmission. While not all public well being workers fall into the class of healthcare personnel (HCP), conducting medical exams or specimen assortment procedures the place threat of publicity is excessive, many public well being actions for illness prevention and intervention contain face-to-face interactions with sufferers, companions, and organizations, placing public well being workers in danger for buying COVID-19.

Per CDC steering (see, shut contact is outlined as: a) being inside roughly 6 toes (2 meters) of an individual with COVID-19 for a protracted time frame; shut contact can happen whereas caring for, residing with, visiting, or sharing a healthcare ready space or room with an individual with COVID-19, – or – b) having direct contact with infectious secretions of an individual with COVID-19 similar to being coughed on.

Public well being workers ought to put on acceptable PPE for the job perform that they’re performing, in accordance with state and native steering. CDC has issued steering to offer a framework for the evaluation and administration of potential exposures to the virus that causes COVID-19 and implementation of safeguards based mostly on an individual’s threat degree and scientific presentation: This steering is up to date routinely. Please see the CDC web site for extra details about ranges of threat.

Protective Measures that Pertain to All Work Settings

Public well being departments ought to defend workers as they carry out their work capabilities, and implement office methods (see iconexternal icon) that mitigate transmission of the virus that causes COVID-19. Protective measures for public well being workers might differ by state and native well being jurisdiction and must be guided by each state and local people transmission, the kind of work that public well being workers carry out and the related transmission threat, and state and native assets. Additional steering for well being departments could be discovered at

Engineering controls embody:

  • Use high-efficiency air filters
  • Increase air flow charges within the work atmosphere
  • Install bodily obstacles, similar to clear plastic sneeze guards, if possible
  • In healthcare settings, similar to public well being clinics, use airborne an infection isolation rooms for aerosol producing procedures

Administrative controls embody:

  • Educate staff on up-to-date data on COVID-19
  • Train staff on COVID-19 threat components and protecting behaviors together with:
    • Use of respiratory safety and different private protecting gear (PPE)
    • Who wants to make use of protecting clothes and gear, and by which conditions particular varieties of PPE are wanted
    • How to placed on, use/put on, and take PPE off accurately, particularly within the context of their present and potential duties
  • Encourage sick workers to remain house. Implement sick depart insurance policies which might be versatile and non-punitive.
  • Provide assets and a piece atmosphere that promote private hygiene.
    • For instance, present tissues, no-touch trash cans, hand cleaning soap, alcohol-based hand sanitizer containing not less than 60 p.c alcohol, disinfectants, and disposable towels for staff to scrub their work surfaces; and
    • Require common hand washing or utilizing of alcohol-based hand sanitizer, and washing fingers at all times when they’re visibly dirty and after eradicating any PPE.

Protective Measures That Pertain to Public Health Clinical Settings

In public well being scientific settings, it is very important put together to soundly triage and handle sufferers with respiratory sickness, together with COVID-19. All healthcare amenities ought to pay attention to any updates to native and state public well being suggestions.

For healthcare settings, key steering consists of:

  • Minimize the numbers of workers offering care to sufferers with confirmed or suspected COVID-19 (see,
  • Implement insurance policies to scale back face-to-face interactions by deferring non-urgent visits or use of telemedicine appointments, video or cellphone calls to offer remedy and not using a bodily appointment, and referring others that require bodily examination for additional analysis,
  • Implement symptom screening and triage sufferers earlier than they arrive to the clinic and supply respiratory safety (masks) to sufferers
  • Install obstacles to restrict contact with sufferers at triage,
  • Emphasize hand hygiene
  • Provide acceptable PPE for workers ‘s function,
  • Implement PPE optimization methods to increase provides (see

Program managers may have to offer further precautions whereas amassing specimens. Screening and symptom monitoring of workers who proceed to work also needs to be applied.

Published an infection prevention and management steering for getting ready for and managing sufferers with COVID-19 in healthcare settings is on the market at, with particular steering for the clinic setting accessible at, and consists of:

  • Providing visible alerts (indicators, posters) at entrances and in strategic locations offering instruction readily available hygiene, respiratory hygiene, and cough etiquette.
  • Ensuring provides can be found (tissues, waste receptacles, alcohol-based hand sanitizer).
  • Making face masks accessible at triage for sufferers.
  • Creating an space for spatially separating sufferers with respiratory signs, by offering area in order that sufferers could be >6 toes aside in ready areas. If amenities lack ready areas, then designated areas or ready strains must be created by partitioning or by means of signage.
  • Reducing crowding in ready rooms, given the extremely infectious nature and gravity of COVID-19; take into account asking sufferers ready to be seen to remain outdoors and away from others or of their automobiles (if acceptable) till they’re known as into the power for his or her appointment; alternatively, triage cubicles could be set as much as display sufferers safely.

Some amenities similar to clinics, grocery shops, and banks in areas with excessive neighborhood transmission have discovered success with:

  • Use of tape and indicators on the bottom to designate ready areas inside and outside buildings that are eight toes aside,
  • Requiring use of face masks or different respiratory safety,
  • Limiting constructing entry to 10 folks at a time, with a door monitor permitting one particular person inside for every person who exits,
  • Providing hand sanitizer and face masks for sufferers upon entry into the power for a bodily appointment.

Protections that Pertain to Field-Based Public Health Staff

While present suggestions focus totally on healthcare settings, some public well being packages have field-based public well being workers that require safety. Staff who’ve shut contact with sufferers must be geared up and educated on using acceptable respiratory safety and different PPE, as indicated by the present degree of neighborhood transmission, and job perform. For these having face-to-face interplay with sufferers for a disease-specific program, extra complete PPE could also be indicated, relying upon the context, prevalence of COVID-19 locally, diploma of contact with the shopper, and healthcare exercise pursued. For these working with individuals with confirmed or suspected COVID-19 and their asymptomatic shut contacts at their house or non-home residential settings, CDC has particular steering:

For contact tracing, public well being packages ought to take into account implementing expertise assisted fashions for shopper interplay similar to these employed more and more by tuberculosis packages (see, used for monitoring of returning vacationers for Ebola, and applied by sexually transmitted an infection packages for accomplice companies. Technology assisted fashions embody these which might be synchronous (similar to video chat by way of Skype, Facetime, Webex, or Zoom, textual content message, and different social media) and asynchronous (similar to recorded video of instantly noticed remedy (DOT)).

While using social media and sensible telephones is ubiquitous, not all sufferers have entry to this expertise. Patients in want of infectious illness testing and remedy companies may additionally be individuals experiencing homelessness, drug use, and psychological well being diagnoses. To facilitate illness prevention and management, public well being packages should meet these sufferers the place they’re, offering field-based help with face-to-face interactions and in-person help with navigation of companies. In these situations, public well being workers ought to use acceptable PPE to stop COVID-19 transmission. (See steering on homelessness and COVID-19 at COVID-19 and unsheltered homelessness.) This may additionally embody provision of face masks for sufferers, frequent sufficient handwashing, and common disinfection of generally touched surfaces.

In conditions the place acceptable respiratory safety and different PPE usually are not accessible or neighborhood degree transmission prevents face-to-face interactions, workers security should be thought of, and various technique of contacting sufferers as talked about above must be pursued.

Workplace Strategies to Mitigate Community Transmission and Maintain Continuity of Public Health Operations

Public well being packages ought to collaborate with environmental well being hospital acquired infections and occupational well being packages with a view to develop contingency plans to deal with what to do if a shopper is available in sick or exams optimistic, and what to do if an worker is available in sick or exams optimistic.

The risk of pre-symptomatic or asymptomatic transmission will increase the challenges of managing public well being actions, underscoring the significance of prioritizing actions, use of respiratory safety and different PPE, social distancing to scale back publicity to and transmission of COVID-19, and limiting in-person care. Therefore, staff required to return to an workplace ought to put on face masks or material face coverings to stop transmission.

Public well being packages are inspired to discover versatile office insurance policies together with telecommuting and elevated sick depart. Programs also needs to discover telemedicine and different methods to make use of new applied sciences that will facilitate syndromic analysis and remedy of sufferers.

Staff must be reminded to not report back to work when they’re sick. Be conscious of really helpful work restrictions and monitoring based mostly on workers publicity to sufferers with COVID-19. Employees must be suggested to examine for any indicators or signs of sickness earlier than reporting to work and to inform their supervisor in the event that they turn into sick. Consider implementing a means of screening workers for fever or respiratory signs earlier than coming into the power. Proactively plan for absenteeism with contingency planning that would embody altering clinic hours, cross-training workers, or hiring non permanent or further workers.

Programs are inspired to implement contingency plans to deal with the next: what to do if a big proportion of the workforce will get sick, what to do if workers want to offer childcare at house as a consequence of daycare or faculty closing, and interruptions in PPE provide.

These suggestions are aimed toward helping state, territorial, native, and tribal well being departments to stability the competing calls for of their routine infectious illness caseload all through the COVID-19 response. CDC packages stay accessible to seek the advice of on disease-specific steering to assist in prioritization of public well being work actions.

Our thanks exit to the general public well being workers on the entrance strains who’re working to stability these priorities and who rise each day to the problem of the COVID-19 response.

Appendix: NCHHSTP Disease-Specific Recommendations

The supply of the content material on this doc is CDC’s National Center for HIV/AIDS, Viral Hepatitis, STDs, and TB Prevention.

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